CUSTOMER SERVICE APPRENTICES

CENTRAL TEAM (REF:CEN026)

37 hours, 52 weeks-fixed term from 1st September 2022-29th February 2024

1st year Apprentice rate-£4.81 

Cornwall Education Learning Trust (CELT) is seeking to appoint two motivated and enthusiastic individuals to provide Customer Service support to our Estates and Information Services Teams. Our ideal candidates for these apprenticeships will have a passion for Customer Service. The successful candidates will have strong values, personal drive, and the ability to work with patience and collaboration. These posts will be based at the Atlantic Centre, Newquay.

This is a fantastic opportunity to enhance your career, giving you valuable on-the-job experience while working towards an industry recognised qualification.

The apprentice will be supported to enhance their practical skills, knowledge and responsibilities whilst following a programme of study for the Customer Service Practitioner Apprenticeship Level 2 qualification.

Cornwall Education Learning Trust (CELT) is a family of Cornish Primary and Secondary Schools with a strategic vision of ‘learning together to help every child achieve more’.  This is an exciting time to join our large and dynamic Trust, which is responsible for educating over 7,500 learners across four secondary schools, one junior school and nine primary schools.

Application forms and full details are available to download

Applications by CV, letter or social media alone will not be accepted.

Closing date for applications:  Monday 4th July at 9am

Interviews to be held:               Wednesday 13th July

Cornwall Education Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.  All offers of employment are subject to an Enhanced DBS check and, where applicable, a prohibition from teaching check will be completed for all applicants.

This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020).  This means that certain convictions and cautions are considered ‘protected’ and do not need to be disclosed to employers and, if they are disclosed, employers cannot take them into account.  Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website:

https://www.gov.uk/government/publications/new-guidance-on-the-rehabilitation-of-offenders-act-1974